Privacy Policy

This Privacy Policy describes how pezufuy.com ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website or use our horse riding park services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

When you visit pezufuy.com or use our services, we may collect the following types of information:

Personal Information: Name, email address, phone number, postal address, and payment information when you make a reservation for our horse riding services.
Reservation Details: Information about your booking, including date, time, number of participants, and any special requests or requirements.
Health Information: Limited health information relevant to safe participation in horse riding activities, such as physical conditions, allergies, or previous riding experience.
Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring website addresses.
Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your browsing experience and analyze website traffic.
Communications: Records of your correspondence with us, including emails, phone calls, and feedback forms.

2. How We Use Your Information

We use the collected information for the following purposes:

To process and manage your horse riding reservations and related services
To communicate with you about your booking, including confirmations, changes, and reminders
To ensure your safety during horse riding activities
To improve our website functionality and user experience
To personalize your experience and provide content relevant to your interests
To process payments and maintain financial records
To comply with legal obligations and resolve any disputes
To send promotional materials and newsletters if you have opted in to receive them
To analyze usage patterns and improve our services

3. Legal Basis for Processing (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:

Contractual Necessity: Processing necessary for the performance of our contract with you when you book our services
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our services and marketing
Legal Obligation: Processing necessary to comply with legal requirements
Consent: Processing based on your explicit consent, such as for marketing communications

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The duration of our ongoing relationship with you
Legal obligations to retain data for certain periods
Statute of limitations under applicable law
Our legitimate business interests

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data
Regular security assessments
Access controls and authentication procedures
Staff training on data protection
Secure network architecture

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information. Under the GDPR and similar regulations, these rights may include:

Right to Access: You can request a copy of the personal information we hold about you.
Right to Rectification: You can request correction of inaccurate or incomplete information.
Right to Erasure: In certain circumstances, you can request deletion of your personal data.
Right to Restrict Processing: You can request that we limit how we use your data.
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
Right to Object: You can object to our processing of your data for direct marketing or based on legitimate interests.
Right to Withdraw Consent: You can withdraw previously given consent for data processing.

To exercise these rights, please contact us through our website. We will respond to your request within the timeframe required by applicable law.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies to enhance user experience and collect information about how visitors use our site. You can control cookies through your browser settings, although disabling certain cookies may limit your ability to use some features of our website.

We use the following types of cookies:

Essential Cookies: Required for basic website functionality
Functional Cookies: Remember your preferences and settings
Analytical Cookies: Help us understand how visitors interact with our website
Marketing Cookies: Track your browsing habits to deliver targeted advertising

8. Children's Privacy

Our website and services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will promptly delete it from our systems. If you believe we might have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Effective Date" at the bottom of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our website and services, you consent to the transfer of your information to these countries. We will take appropriate measures to ensure that your personal information remains protected according to this Privacy Policy.

Effective Date: May 15, 2023